Privacy policy

This privacy policy applies to you, the User of this Website www.hollyrobinsonjewellery.co.uk, and Holly Robinson Limited (t/a Holly Robinson Jewellery), the owner and provider of this Website. Holly Robinson Limited is a company registered in England and Wales (company number 11483863) with a registered office at PO BOX 4180 Holly Robinson Ltd, Swindon, Wiltshire, England, SN3 9FB.

Holly Robinson Jewellery takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

 

Definitions and interpretation

In this privacy policy, the following definitions are used:

  • Data: collectively all information that you submit to Holly Robinson Jewellery via the Website. This definition incorporates, where applicable, the definitions provided in the General Data Protection Regulations (“GDPR”); 
  • We or us: Holly Robinson Jewellery;
  • User or you: any third party that accesses the Website and is not either (i) employed by Holly Robinson Jewellery and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Holly Robinson Jewellery and accessing the Website in connection with the provision of such services; and
  • Website: the website that you are currently using, http://www.hollyrobinsonjewellery.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

  • the singular includes the plural and vice versa;
  • references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
  • a reference to a person includes firms, companies, government entities, trusts and partnerships;
  • “including” is understood to mean “including without limitation”;
  • reference to any statutory provision includes any modification or amendment of it;
  • the headings and sub-headings do not form part of this privacy policy.

 

Scope of this privacy policy

This privacy policy applies only to the actions of Holly Robinson Jewellery and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

 

Data collected

In order to provide you with our service or supply products to you, we may collect and process certain information about you. We only ask for details that we need, such as your name and contact information. We encourage you not to provide us with any personal data which we do not ask for.  

 

How we use your data

We use your information in a number of different ways. The table below sets out in detail, showing what we do, and why we do it.

 

Category of personal data Purpose for processing Legal basis under the GDPR
Contact details including your name, contract information (such as email addresses and telephone numbers)

We may use your contact information to:

  • provide you with our services and deliver goods to you;
  • bill you for our services and/or goods;
  •  enable you to sign up to receive our brochure or marketing materials;
  • provide you with customer support;
  • fulfil contractual obligations with you.

Consent

Performance of a contract 

 

 

How long your personal information will be kept

We will hold on to your information for as long as is needed to be able to provide the services to you.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, or it is no longer needed to provide the services to you. 

 

Control over your information

Under the General Data Protection Regulation, you have a number of important rights available to you for free. In summary, those include rights to:

  • be informed about how your personal information is being used (hopefully this privacy policy explains it all);
  • access the personal information we hold about you;
  • request that we port elements of your data to another service provider;
  • request us to correct any mistakes in your information which we hold;
  • request the erasure of personal information concerning you in certain situations;
  • receive the personal information concerning you which you have provided to us, in a structured format;
  • stop any direct marketing which you can do through the unsubscribe links [CH1] at the bottom of emails;
  • object to decisions being taken by automated means concerning you or significantly affect you;

For further information on each of these rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of these rights, please:

  • email us at holly@hollyrobinson.com;
  • let us have enough information to identify you;
  • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill); and
  • let us know the information to which your request relates.

 

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

 

Changes of business ownership and control

1. Holly Robinson Jewellery may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Holly Robinson Jewellery. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

 

Security

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place [CH1] to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

 

Cookies

Our website uses cookies. Cookies are pieces of code that allow small amounts of information to be passed from your internet browser to our web server. We use third party cookies, serving several purposes. All data passed by cookies is anonymous and will never contain your name, address, telephone number or payment details.

We use Google Analytics to help us measure how users interact with our website content. As a user navigates between web pages, Google Analytics provides us with JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to "remember" what a user has done on previous pages / interactions with the website.

 The Google Analytics cookies which we use are:

  • _ga used to distinguish users - expires after 2 years
  • _gat used to throttle request rate - expires after 1 minute
  • _gid used to distinguish users - expires after 24 hours

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website.

For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.

 

General

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent

required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This privacy policy will be governed by and interpreted according to the law of England and Wales. All disputes arising under in connection with this privacy policy will be subject to the exclusive jurisdiction of the English courts. 

 

Changes to this privacy policy

This privacy notice was published on 13/08/2018 and last updated on 13/08/2018.

Any changes we make to this notice will be posted on this page.

 

Contact Us

We hope that this privacy policy is clear. However, if you have any questions about this privacy policy or the information we hold about you, please contact us at: holly@hollyrobinsonjewellery.com.